Privacy Policy

Contact details:

Dubai, United Arab Emirates

(971) 525 682 300

info@escalaterealestate.ae

Personal data we process

Escalate Real Estate FZCO processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@escalaterealestate.ae and we will delete this information.

For what purpose and on what basis we process personal data

Escalate Real Estate FZCO processes your personal data for the following purposes:

Automated decision-making

Escalate Real Estate FZCO takes responsibility on the basis of automated processing decisions about matters that may (significantly) affect individuals. These are decisions that are made by computer programs or systems, without the presence of a person (e.g. an employee of Escalate Real Estate FZCO).

How long we keep personal data

Sharing personal data with third parties

Escalate Real Estate FZCO only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Escalate Real Estate FZCO uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Escalate Real Estate FZCO and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@escalaterealestate.ae. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. 

How we secure personal data

Escalate Real Estate FZCO takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or at info@escalaterealestate.ae.